Your product purchase comes with a thirty (30) day money back satisfaction guarantee that starts upon purchase of your product. If you are not completely satisfied with your purchase, contact our Customer Support Department at [email protected]
- You MUST email the Customer Satisfaction Department and ask for a Return Authorization (RA) number within the 30 day period to receive a refund. No refunds will be given if requested after the initial 30 day money back guarantee period.
- Please return your purchase within ten (10) days of the RA issuance to receive your refund. (Shipping and Handling charges are non-refundable.)
- Please return all sealed items AND all opened items, in their original containers for which you are requesting refunds.
- DO NOT return an item without an RA number. Write this RA number on the outside of your package so we can properly refund you.
- Please return your item with a copy of the original Invoice and include your reason for returning.
- We recommend using UPS or insured mail to ensure your package is received by us, as we are not responsible for returns that never arrive at our facility.
- Return shipping costs are the responsibility of the customer.
If you have any questions regarding your purchase (including but not limited to Return or Exchange information), please contact the Customer Satisfaction Department.
For Customer Support: [email protected] Monday-Friday, 9AM-6PM PDT.
FalseEyelashes.com | Po Box 5517., La Puente, CA 91745-0517